Sales Representative – EBU at MTN Uganda

Job Description

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit competent individual to fill the following Position;

Job Title : Sales Representative EBU

Reports to : Senior Manager Enterprise Sales

Division : Enterprise Business Unit

Main Job Functions :

  • Set, deliver, and track sales targets as aligned with company business objectives
  • Develop and maintain excellent knowledge and understanding of our business offerings, competitors, and industry.

Acquire a thorough understanding of key customer needs / and requirements and identifying new growth opportunities

  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Generate new sales using existing and potential customer networks.
  • Developing trust relationships with a portfolio of major clients to ensure Account retention.
  • Managing a portfolio of accounts to achieve long-term success

Suggest actions to improve sales performance and identify opportunities

  • Act as the point of contact and handle customers’ individual needs
  • Provide superior customer service and ensuring client satisfaction
  • Communicating and coordinating with internal teams to deliver solutions
  • Ensure that correct customised products and services are delivered to customers in a timely manner

Conduct regular customer service meetings to assess performance and operational conditions.

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Prepare regular performance reports to management using key account metrics.

Education :

Bachelor’s degree in Business Management / Engineering or computer Science from a recognized university.

Experience :

  • 2-4 years’ experience in Sales with telecoms and Fintech products knowledge
  • Excellent communication, presentation, interpersonal, documentation skills required.

Good organizational and time management skills and ability to work to tight deadlines.

  • Minimum of 3years work experience in a Sales environment.
  • Must have knowledge and experience in executing trade activations in malls, offices and door to door activities.

Skills / Competencies :

  • Excellent communication, negotiation skills and presentation skills
  • Understanding of financial, legal and contractual aspects of tendering and the operational implications
  • Hands on experience in sales, account management and an ability to deliver excellent customer experience

Behavioural qualities :

  • Ability to execute targeted trade activations with other team members
  • Understanding of acquisition and marketing strategies in both Corporate, Government-MDAs and SME market segments
  • Computer literacy
  • Exercise excellent objectivity, judgement and integrity at all times
  • Organized, self-motivated and proactively generating initiatives
  • Results orientation
  • Team Player